Your Rights as a Disabled Employee: What the Law Requires
Every year, thousands of workers with disabilities are quietly pushed out of their jobs—not through outright hostility, but through policies that appear neutral on the surface while stripping away federally protected rights against wrongful termination and disability discrimination. Understanding what the law demands of your employer is the first step to protecting yourself.
Under both federal and California law, employees with disabilities have robust legal protections. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals with disabilities in hiring, firing, advancement, compensation, and other terms of employment. In California, the Fair Employment and Housing Act (FEHA) provides even broader protections, covering employers with five or more employees and applying strict standards to the accommodation process. Together, these laws form a powerful framework—one that employers routinely underestimate, often at significant financial cost.
Who Qualifies as a “Qualified Individual” Under the ADA?
Not every medical condition triggers ADA protections, but the law’s reach is broader than many employees realize. Under the ADA, a person is considered disabled if they have a physical or mental impairment that substantially limits one or more major life activities, have a record of such impairment, or are regarded by their employer as having such an impairment.
A “qualified individual” is someone who can perform the essential functions of a job—with or without reasonable accommodation. This distinction matters enormously. An employer cannot lawfully refuse to hire or retain someone simply because they have a disability, so long as the employee can fulfill the core duties of the role, either independently or with appropriate support.
Major life activities covered by the ADA include walking, lifting, sleeping, working, thinking, and communicating, among others. Courts have made clear that even temporary impairments can qualify—and that being cleared to return to work does not automatically mean an employee is no longer disabled.
What Are “Reasonable Accommodations”?
A reasonable accommodation is any modification or adjustment that allows a qualified individual with a disability to perform their job. Both the ADA and FEHA impose a legal duty on employers to explore and provide these accommodations—unless doing so would constitute an “undue hardship.”
Reasonable accommodations can include:
- Medical leave for treatment or recovery
- Job restructuring or modified schedules
- Reassignment to a vacant position
- Relocation of the work area
- Modification of equipment or devices
The “undue hardship” exception is narrower than many employers claim. It requires proof of significant difficulty or expense, taking into account the employer’s size, financial resources, and operational structure. It is not a blanket excuse to avoid the interactive process.
Critically, when an employee requests an accommodation, the law requires employers to engage in a good-faith interactive process—a dialogue aimed at identifying effective solutions. Refusing to participate in that process is itself a violation.
Case Study: EEOC v. Geisinger Health — When “Most Qualified” Becomes Wrongful Termination
The case of EEOC v. Geisinger Health serves as a poignant reminder of the potential pitfalls associated with seemingly neutral workplace policies. At the heart of this story is Rosemary Casterline, a dedicated registered nurse at Geisinger Wyoming Valley Medical Center who devoted 30 years to her profession. After undergoing shoulder replacement surgery in October 2018 due to a rotator cuff injury, she faced unexpected challenges during her recovery. Fortunately, she received medical clearance to return to work in January 2019.
What happened next was a textbook example of ADA violations dressed up as standard HR practice. Rather than returning Casterline to her position, Geisinger posted the position as vacant and informed her that she would need to reapply and compete for her role. When she attempted to apply, the posting had already been removed. The hospital then gave her a hard deadline—obtain a new position by March 28, 2019, or be fired. She applied for numerous roles and was rejected from each. Geisinger terminated her employment on March 28 for failing to secure another position.
“Disability discrimination has no place in the workplace,” said Debra Lawrence, regional attorney for EEOC’s Philadelphia District Office. “Federal law prohibits employers from retaliating against or interfering with employees’ rights secured under the Americans with Disabilities Act, including when they seek a reasonable accommodation.”
Despite Casterline’s diligent efforts to apply for various roles, she faced rejection at every turn. Ultimately, Geisinger terminated her employment on March 28, citing her inability to find a new position.
In response, the EEOC stepped in, arguing that Geisinger’s “most qualified applicant” policy—mandating that employees returning from non-FMLA medical leave compete for reassignments—violated her rights under the ADA. The EEOC noted in its Letter of Determination that there was no substantial evidence indicating that it would have been an undue hardship for Geisinger to accommodate Casterline by holding her position open for her.
The court upheld the EEOC’s claims, finding sufficient grounds to believe that Geisinger interfered with employees’ efforts to exercise their ADA rights. This case emphasizes the critical importance of adopting compassionate policies that support individuals who are navigating health challenges. It serves as a reminder that practices requiring disabled employees on leave to compete for their own positions can lead to significant hardships and may attract scrutiny from the EEOC.
Case Study: Western Distributing’s $919,000 Settlement
The space where the Family and Medical Leave Act (FMLA) and the ADA meet is a complex legal landscape, one where employees are frequently and unjustly failed. These laws are not just regulations; they are lifelines. The FMLA offers up to twelve weeks of unpaid, job-protected leave, promising that an employee can return to their original or an equivalent role. The ADA builds on this, requiring employers to provide reasonable accommodations.
For Clinton Kallenbach, a long-serving driver at Western Distributing Company, these weren’t abstract legal concepts—they were promises of stability during a health crisis. After taking FMLA leave, he was cleared by his doctor to return to work, ready to get back behind the wheel. But Western Distributing refused to accept it. Instead of welcoming him back, they created a maze of demands for second opinions and further evaluations. It was a heart-wrenching series of delays that felt less like due diligence and more like a deliberate effort to push him out.
The courts saw through the charade, recognizing the company’s actions as a violation of both the ADA and the FMLA. Western Distributing was ordered to pay $919,000 to settle the disability discrimination lawsuit—a sum that reflects the profound harm inflicted on Kallenbach and the company’s blatant disregard for his rights.
His story is a painful reminder of what happens when the return-to-work process is weaponized. For an employee recovering from a medical condition, the path back to work should be one of support, not suspicion. Employers who use this vulnerable moment as an excuse for termination are not only breaking the law but also breaking faith with the people who depend on them, exposing themselves to severe legal and financial consequences.
In this case, the EEOC was represented in-house by trial attorneys Karl Tetzlaff, Michael LaGarde, Lauren Duke, Jeff Lee, and Assistant Regional Attorneys Rita Byrnes Kittle and Laurie Jaeckel.
What Employers Cannot Do: Prohibited Actions Under the ADA and FEHA
Beyond the duty to accommodate, both the ADA and FEHA impose specific prohibitions that employers frequently overlook or deliberately ignore.
Illegal Medical Inquiries: During the interview process, employers may not ask applicants about the existence, nature, or severity of a disability. Questions must be limited to whether the applicant can perform specific job functions. Under FEHA, employers are also prohibited from inquiring about prior Workers’ Compensation claims. Post-offer medical examinations are permissible only when required of all employees in similar roles and treated as confidential records.
The “Future Harm” Excuse: An employer cannot refuse to hire or retain a disabled employee on the basis that the person might pose a future risk to themselves or others. California law is explicit: the possibility of future harm is not a legally acceptable reason for discrimination. Each individual must be evaluated based on their current, actual condition—not hypothetical risk.
Retaliation: It is unlawful for an employer to retaliate against an employee for requesting an accommodation, filing a discrimination charge, or participating in any investigation or proceeding under the ADA. Requesting an accommodation is a protected activity. So is seeking additional medical leave. Employers who respond to these requests with adverse employment actions—demotion, termination, reassignment to inferior positions—face serious legal exposure.
Blanket Exclusion Policies: Any employment policy that automatically excludes entire groups based on a medical condition is generally unlawful. Individuals must be assessed on their specific condition and its actual effect on job performance—not on generalizations about their diagnosis.
Navigating a Complex Legal Framework
Disability rights law is not simple. It requires understanding the interaction between federal and state statutes, the procedural requirements of filing charges with the EEOC or the California Civil Rights Department, and the factual nuances that determine whether an employer’s conduct crosses the legal line.
The cases of Rosemary Casterline and Clinton Kallenbach demonstrate that even experienced employers with legal teams and established HR policies can—and do—violate the law. Their stories also demonstrate something else: that workers who know their rights and pursue them, with the right legal support, can achieve justice.
Protect Your Rights Before It’s Too Late
If you have been denied a reasonable accommodation, forced to compete for your own job after medical leave, subjected to illegal medical inquiries, or terminated after returning from a disability-related absence, the law may be on your side.
The attorneys at Helmer Friedman LLP have spent more than two decades representing employees in complex discrimination and wrongful termination cases. With a proven track record of significant settlements and court victories, the firm provides personalized, confidential advocacy for clients navigating the most challenging workplace situations.
Contact Helmer Friedman LLP today for a free, confidential consultation. Your rights matter—and so does the outcome of your case.
